In 1973 Glen Merritt Collision opened as a family-owned business offering customers top quality collision repairs and friendly hometown service. Today, after more than 30 years in business, we renew our goal to continue exceeding expectations. To achieve this objective we systematically update technology, expand our state-of-the-art facility and initiate more intensive, ongoing training programs for our technicians and support staff. The result is ongoing, sustainable growth and peak service satisfaction for customers and insurers.
Our Customer Service Representative's understanding of vehicle construction and familiarization of the Ontario Automobile Insurance Policy, allows us the advantage of being able to offer the most efficient solutions to our insurance partners and vehicle owners, while making this experience as hassle free as possible.
Founded in 2002 by a group of successful collision repair owners including Glen Merritt, CSN was established to assist independent collision repair facilities continuously improve their operations through perform assessments, ongoing training and marketing initiatives.
Over the years, CSN has grown from its original four members to over 70 facilities throughout Canada. Never compromising on our beliefs, CSN has always ensured its membership is qualified and maintains our vision, mission, values and goals.
CSN is the only network to have a qualification process for its Members. We strive to ensure that our customers receive the best in service and quality in the collision repair industry. Choosing any one of our shops throughout Canada guarantees a complete 'Dedication to Excellence'.